Privacy Policy

The Spending Account
Portal is current undergoing system maintenance

In effort to
continually improve your online experience, some portal features may not be
available at this time. We appreciate your patience during this time.
Routine maintenance is performed weekly from Saturday 8 pm to Sunday 7 am ET as part of our efforts to continually improve your online experience. As this may impact your ability to login to the web portal and mobile app, we wanted to remind you that manual claim submission is still available by using a reimbursement form. Thank you for your patience and partnership.
gente is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the gente Web site and governs data collection and usage. By using the gente website, you consent to the data practices described in this statement.

Collection of your Personal Information

gente collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. gente also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by gente. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by gente for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the gente Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through WCP Standard Portal public message boards, this information may be collected and used by others. Note: WCP Standard Portal does not read any of your private online communications.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through gente public message boards, this information may be collected and used by others. Note: gente does not read any of your private online communications.

Use of your Personal Information

gente collects and uses your personal information to operate the gente Web site and deliver the services you have requested. gente also uses your personally identifiable information to inform you of other products or services available from gente and its affiliates. gente may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

gente does not sell, rent or lease its customer lists to third parties. gente may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, gente may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to gente, and they are required to maintain the confidentiality of your information.

gente does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

gente keeps track of the Web sites and pages our customers visit within gente, in order to determine what gente services are the most popular. This data is used to deliver customized content and advertising within gente to customers whose behavior indicates that they are interested in a particular subject area.

gente Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on gente or the site; (b) protect and defend the rights or property of gente; and, (c) act under exigent circumstances to protect the personal safety of users of gente, or the public.

Use of Cookies

The gente Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize gente pages, or register with gente site or services, a cookie helps gente to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as home addresses, mailing addresses, and so on. When you return to the same gente Web site, the information you previously provided can be retrieved, so you can easily use the gente features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the gente services or Web sites you visit.

Security of your Personal Information

gente secures your personal information from unauthorized access, use or disclosure. gente secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

gente will occasionally update this Statement of Privacy to reflect company and customer feedback. gente encourages you to periodically review this Statement to be informed of how gente is protecting your information.

Contact Information

gente welcomes your comments regarding this Statement of Privacy. If you believe that gente has not adhered to this Statement, please contact gente at info@gente.solutions. We will use commercially reasonable efforts to promptly determine and remedy the problem.